News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Can Improving Forecast Accuracy Address Our Demand Planning Woes?

Can Improving Forecast Accuracy Address Our Demand Planning Woes?

Logistics Viewpoints, August 4, 2022

If “the forecast is always wrong,” is improving forecast accuracy even the solution to our demand planning woes? In times that continue to defy our ability to predict them, the words of famous statistician George Box have never been more right: “All models are wrong, but some are useful.” So what can we do to make models more useful? Artificial intelligence and machine learning (AI/ML) can improve forecast accuracy, but a bigger problem is the failure to set accurate expectations around forecasting models, not the accuracy of the models themselves. For supply chains to get more use from their models, we need to “trust the box;” recognize that models are not the holy grail; and remember that a forecast is an input into making better decisions, not an end in and of itself.

How to Modernize Queues for the Digital-First Consumer

How to Modernize Queues for the Digital-First Consumer

Solutions Review, August 4, 2022

It seems like we’re waiting now more than ever. The COVID-19 pandemic, which we were initially told would take just a few weeks to get under control, is now in its third year. Getting back to life as we knew it was more challenging than expected. Supply chain issues have extended lead times and severely disrupted operations across vital industries, including retail, travel, and healthcare.

Samsung Bringing Chip Manufacturing to Texas

Samsung Bringing Chip Manufacturing to Texas

Wholesale Central, August 4, 2022

In late July, South Korean electronics giant Samsung revealed plans to construct 11 new semiconductor manufacturing plants in Texas. This development is good news for America on a number of levels and represents a nearly $200 billion investment in U.S.-based chip manufacturing. 

Xi's dreams dashed as Biden to sign bill to help end chip shortage and weaken China's grip

Xi's dreams dashed as Biden to sign bill to help end chip shortage and weaken China's grip

The Washington Time, August 4, 2022

The bill, which would provide $52billion (£43billion) in subsidies to US chip makers, passed a House and Senates vote last week. While it may take some time before the semiconductor shortage gets eased, the Chips and Science Act looks set to boost US competitiveness in the global chip market and could help the US fly ahead of China in this domain. Mr Biden is now expected to sign off the bill into law, to slash reliance on Chinese manufacturers which have been holding a tight grip on the market.

Will air travel ever return to normal?

Will air travel ever return to normal?

BBC, August 4, 2022

Images of queues, huge piles of luggage and even pilots loading their planes with cargo have plagued the media throughout the world. Airports have been in chaos for months as they have attempted to re-emerge from the Covid-19 pandemic, with Europe, the UK and the USA all having suffered the worst of the effects so far. Flight cancelations have played havoc with business travellers and holiday makers alike, and the problem only appears to be getting worse as a whole raft of flights have recently been cancelled in the UK. All this begs the question, Why are things so bad right now and how do we fix the situation? So this week on the inquiry we ask, Will air travel ever return to normal?

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