News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Newspaper Publishers Rejoice! Paywalls and bundled pricing can help contribute a 7-12% boost in subscription revenues for newspapers

Newspaper Publishers Rejoice! Paywalls and bundled pricing can help contribute a 7-12% boost in subscription revenues for newspapers

News Release, October 18, 2021

CATONSVILLE, MD, October 18, 2021 – In a world where false news spreads easily and rapidly, and institutional trust is declining, the imperative for local newspapers to serve as reliable sources of news is more important than ever. Like any business, however, finding strong and sustainable revenue is foundational to their mission. For news organizations, subscription revenue is increasingly important to newspapers as advertising revenue continues to decline. Paywalls can increase subscription revenue by helping newspapers not only acquire new subscribers but also retain existing ones. New research in the INFORMS journal Management Science shows that newspapers’ strategy of offering subscribers free access to digital content increases subscriber retention and boosts revenue by as much as 7-12%.

New Research Finds New Data-driven Approaches Would Improve How FDA Monitors Safety of Approved Existing Drugs

New Research Finds New Data-driven Approaches Would Improve How FDA Monitors Safety of Approved Existing Drugs

News Release, October 14, 2021

CATONSVILLE, MD, October 14, 2021 – New research in the INFORMS journal Management Science finds that the U.S. Food and Drug Administration (FDA) could enhance public safety by employing new, robust data-driven approaches to identify adverse effects of drugs faster and more reliably, which would improve the regulatory decision-making and oversight processes. This approach would substantially contrast with the current FDA approaches for monitoring drug safety, which suffers major drawbacks, e.g., that they are based on voluntary reports that can result in inaccurate or untimely decisions. 

New Research Finds Algorithm Meant to Eliminate Racial Disparities in Airbnb Revenue Fails to Enhance Revenue Equality

New Research Finds Algorithm Meant to Eliminate Racial Disparities in Airbnb Revenue Fails to Enhance Revenue Equality

News Release, October 12, 2021

CATONSVILLE, MD, October 12, 2021 – Airbnb created a free, smart-pricing tool for its Airbnb hosts. But the tool meant to promote racial equality has done little to solve the problem. New research in the INFORMS journal Marketing Science finds the algorithm’s price recommendations are not affected by the host’s race, but rather the tool’s race blindness has resulted in unintended consequences that may lead to suboptimal pricing for Black hosts.

Do Increased Minimum Wages Matter to Consumers?

Do Increased Minimum Wages Matter to Consumers?

News Release, October 7, 2021

CATONSVILLE, MD, October 7, 2021 – The current gap between workforce supply and employer demand has led to a rise in wages, particularly among low-skilled positions in the service and hospitality industries. Competition for workers is increasing as the busy holiday season approaches.

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