News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Pandemic Expert Says Spike in COVID-19 Cases in Oklahoma is Not ‘Second Wave'

Pandemic Expert Says Spike in COVID-19 Cases in Oklahoma is Not ‘Second Wave'

Fox 23 News, June 23, 2020

Dr. Julie Swann says we’re still in the first wave. Dr. Swann is the head of the Department of Industrial and Systems Engineering at North Carolina State University where she studies how government leaders respond to a pandemic -- without overwhelming hospitals-- the efficient distribution of food and vaccines, and safe reopening businesses and schools.

Mike Pence Says America is ‘Winning the Fight’ Against COVID-19. Is He Right?

Mike Pence Says America is ‘Winning the Fight’ Against COVID-19. Is He Right?

Los Angeles Times, June 22, 2020

Nearly 2.3 million Americans have been infected with the coronavirus that causes COVID-19, and about 120,000 of them have died. With stay-at-home orders beginning to ease, the number of new cases confirmed each day is rising in some of the nation’s most populous states, including California, Texas and Florida.

Watch Now: Millikin's New President Coming Home for Final Chapter of Professional Career

Watch Now: Millikin's New President Coming Home for Final Chapter of Professional Career

Herald & Review, June 23, 2020

Millikin University's new president, James Reynolds, did not grow up planning a career in academia. His original career plans was to be a scientific researcher. Reynolds will officially take over leadership of the university on July 1, replacing Patrick White, who is retiring after serving as president since 2013. Reynolds is coming from Wilmington (Ohio) College, where he served as interim president from August 2011 to February 2012, when he was named president.

Apple Watch Shows Value of Strong Supply Chains, and Opportunity in Disruption

Apple Watch Shows Value of Strong Supply Chains, and Opportunity in Disruption

Australian News Daily Bulletin, May 29, 2020

Defective "taptic engines" slowed the rollout of the Apple Watch. It wasn’t long after pre-orders for Apple’s much-anticipated Watch began that trouble emerged. Reportedly within hours of going on sale on April 10, the wait times jumped by weeks and then months. Some models eventually were listed simply as unavailable. A hint at one of the problems came in late April, when the Wall Street Journal reported that the Watch’s taptic engine – a key component designed by Apple that reproduces the sensation of being tapped on the wrist – was defective in models produced by AAC Technologies in China. That severely limited the Watch’s availability.

Dieting Success: New Research Shows Top Performers in a Group Provide More Positive Support for Dieters than Peers

Dieting Success: New Research Shows Top Performers in a Group Provide More Positive Support for Dieters than Peers

News Release, June 23, 2020

CATONSVILLE, MD, June 23, 2020 – The weight loss industry in the United States is vast and generates about $20 billion each year from over 100 million dieters. Commercial weight loss programs design customer-focused program policies to shape and optimize satisfaction and development. These two metrics are tied to how well a program does and the success of the customers in that program. New research in the INFORMS journal Marketing Science finds one key to success is making sure you have the right role model for dieters.

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