Returns are the last, but not least, component of a holiday CX strategy
The last thing retailers should do is make gift recipients feel guilty for making a return, according to experts.
BALTIMORE, MD, November 12, 2024 – New research in the INFORMS journal Manufacturing & Service Operations Management is guiding the development of more inclusive and efficient electricity markets. The work demonstrates how aggregating small-scale, distributed energy resources (DERs) like solar panels can effectively balance the power of large utility companies.
During the holiday season, a late delivery can sometimes feel like the end of the world. You’ve been there: you order a highly anticipated gadget, new clothes, or a last-minute gift, only to find out that your delivery is delayed. While many blame shipping companies or delivery drivers, the true culprit often lies deeper in the supply chain — at the heart of it all: forecasting.
Catastrophic weather events, wars in Ukraine and the Middle East, trade conflicts, global pandemics—the forces disrupting supply chains are multiplying at a rate few could have anticipated.
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The last thing retailers should do is make gift recipients feel guilty for making a return, according to experts.
Artificial Intelligence (AI) has contributed significantly to many innovations this year. Among its products are ChatGPT and advanced tools in the medical field. Here are some of them.
Congressional lawmakers and health care advocates are sounding the alarm that prescription drug shortages this year increased to the highest level in nearly a decade.
Among the many lessons learned from the COVID-19 pandemic was that adequate access to medical supplies is critical to individual, community and national well-being. But we could soon find ourselves relying on foreign countries with conflicting interests to ours for essential medical devices. Not only does that threaten jobs and investment, but it makes the U.S. vulnerable in times of crisis, ultimately threatening our national security.
New research reveals intricate aspects of human-AI interactions, highlighting a surprising trend: artificial intelligence systems tend to benefit junior employees, but not for the reasons you’d expect.
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