Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
How to increase your brand's online ratings

How to increase your brand's online ratings

Site Pro News, October 27, 2017

The most powerful technique to increasing ratings is to respond to customer reviews. According to a forthcoming study in the INFORMS journal Marketing Science, managerial responses to reviews not only create higher ratings, but more accurate assessments as well. The authors of the study analyzed tens of thousands of hotel reviews from TripAdvisor where approximately one-third of reviews garner a response from management.

According to a Recent Study/Survey ... End of October 2017 Edition

According to a Recent Study/Survey ... End of October 2017 Edition

Modern Restaurant Management, October 31, 2017

In 2008 New York City introduced a rule mandating calorie postings for chain restaurants that was intended to induce healthier choices by making calories salient inside the restaurant. A new study in the INFORMS journal Marketing Science shows that it also increases mentions about health in online restaurant reviews, potentially redirecting customers towards healthier restaurants.

This Is What Testosterone Has to Do with Stock Prices (Hint: A Lot)

This Is What Testosterone Has to Do with Stock Prices (Hint: A Lot)

Reader's Digest, October 18, 2017

High levels of testosterone have long been associated with dominant and aggressive behavior in men, but now it appears that high levels can cause male stock traders to mistakenly inflate stock prices, leading to terrible economic consequences. That’s what the authors of a new study published in the INFORMS journal Management Science concluded based on an experiment that was the first ever to test how testosterone levels (T-levels) can affect stock trading decisions.

Job Hunters: Quality tops quantity when it comes to contacts

Job Hunters: Quality tops quantity when it comes to contacts

The Star Online, October 12, 2017

A new study in the INFORMS journal Management Science, which surveyed 424 jobseekers, found that it's not the number of professional connections you have, but the strength of these connections that really matters during a job search.

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

LM Podcast Series: Looking at the state of the supply chain with Rob Handfield

LM Podcast Series: Looking at the state of the supply chain with Rob Handfield

Logistics Management/, April 22, 2025

During this podcast Handfield addressed various topics, including: the current state of the supply chain; steps and actions shippers should consider related to tariffs; how the supply chain is viewed; the need for supply chain resiliency; and supply chain risk mangement planning, among others. 

Tariff fight continues between U.S. and China

Tariff fight continues between U.S. and China

FOX News, April 18, 2025

Oklahoma State University's Sunderesh Heragu joins LiveNOW's Austin Westfall to discuss the evolving economic landscape after President Trump implemented tariffs on some of our biggest trade partners. Most tariffs have been halted for now -- but not with China. Beijing and the White House have levied steep tariffs on each other. Trump announced that tariffs on China would reach 145 percent. In response, China imposed 125 percent tariffs on U.S.-imported goods.

Climate