News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

Unmasking Human Trafficking: New AI Research Reveals Hidden Recruitment Networks
News Release

BALTIMORE, MD, May 24, 2025 – Most anti-human trafficking efforts focus on breaking up sex sales; however, new research in the INFORMS journal Manufacturing & Service Operations Management is turning its attention to where trafficking truly begins – recruitment. Using machine learning to analyze millions of online ads, researchers at the University of Pennsylvania have uncovered patterns that link deceptive job offers to sex trafficking networks. By mapping the connections between recruitment and sales locations, the study reveals a hidden supply chain – one that can now be exposed and interrupted earlier in the trafficking process.

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New U.S. drug prices doubled amid a shift toward treating rare diseases
Media Coverage

Drugs being explicitly developed to treat rare diseases are getting more expensive.

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Human air traffic controllers keep flyers safe. Should AI have a role?
Media Coverage

Old technology is behind the recent ongoing delays and cancellations at Newark Liberty International Airport, but newer technology will be an important part of the solution.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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INFORMS
Catonsville, MD
[email protected]
443-757-3565

INFORMS in the News

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Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

KNX 10.70 News Radio, December 4, 2020

With two vaccines expected to receive federal approval in the U.S. within a matter of weeks, hopes for beating the coronavirus are looking up. Yet for millions of workers and businesses, the emerging treatments also raise a host of questions, not the least of which is this: Can your employer require that you get vaccinated? For now, vaccination plans are focused on prioritizing who will receive the first doses, beginning with those who are most vulnerable as well as most exposed to the disease. But employers will soon have to consider how to communicate with their workforces about the vaccine and decide whether to require staffers to get vaccinated as part of their duty to keep their workers, clients and communities safe.

Emergency Department Telemedicine Aids Patient Satisfaction

Emergency Department Telemedicine Aids Patient Satisfaction

mHealth Intelligence, November 30, 2020

Adoption of telemedicine in emergency departments leads to better quality of care and patient satisfaction, according to a new study published in the INFORMS Journal Information Systems Research. Emergency room telemedicine adoption shortened average length of stay and wait time significantly based on New York emergency room data from 2010 to 2014. This is a crucial finding as emergency departments face overcrowding and critical shortages of emergency care physicians, particularly as COVID-19 stresses hospital capacity across the country.

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

My Vet Candy, November 23, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company's social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

'Fairmandering' Draws Fair Districts Using Data Science

'Fairmandering' Draws Fair Districts Using Data Science

Cornell Chronicle, November 24, 2020

It’s almost impossible for humans to draw unbiased maps, even when they’re trying. A new mathematical method developed by Cornell researchers can inject fairness into the fraught process of political redistricting – and proves that it takes more than good intent to create a fair and representative district. The two-step method, described in the paper, “Fairmandering: A Column Generation Heuristic for Fairness Optimized Political Districting,” first creates billions of potential electoral maps for each state, and then algorithmically identifies a range of possibilities meeting the desired criteria for fairness.

JDD Series: JD’s End-To-End Replenishment System Endorsed By Top Industry Journ…

JDD Series: JD’s End-To-End Replenishment System Endorsed By Top Industry Journ…

Public, November 26, 2020

During JD's fourth annual tech summit JD Discovery (JDD) held on November 25th in Beijing, JD has shared plans to build a digital and intelligent supply chain. JD-Y, JD's supply chain R&D unit (focused on supply chain innovation) shared a relevant breakthrough and application regarding its self-built industry-leading end-to-end replenishment model (E2E model).

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