Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Why Companies Should Pay More Attention to Customers Last in Line

Why Companies Should Pay More Attention to Customers Last in Line

The Wall Street Journal, April 29, 2022

Tempted to walk away when you’re at the end of a line? You’re not alone. Being last in line negatively impacts your satisfaction and makes it more likely you’ll bail before getting to the front, says Ryan Buell, professor of business administration at Harvard Business School, whose research was published last year in the journal Management Science.

Supply Chain Transparency: A Growth Engine in the Wake of Crises

Supply Chain Transparency: A Growth Engine in the Wake of Crises

CEVA Logistics, April 28, 2022

The twin events in Ukraine and Shanghai have shattered the core assumptions underlying global supply chains. Since the fall of the Berlin Wall more than three decades ago, multinational corporations had often been able to separate business and geopolitics, assuming that world leaders generally make rational decisions regardless of their ideology. However, with Putin's invasion of Ukraine and Shanghai's severe, month-long lockdown, it's clear that such assumptions were wildly over-optimistic.

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Artificial Intelligence

The Stargate AI Project: America’s $500 Billion Bet - But at What Cost?

The Stargate AI Project: America’s $500 Billion Bet - But at What Cost?

The Fast Mode, February 10, 2025

The telecom industry is at a pivotal crossroads, and the only choice forward for telcos is to pursue innovation without the fear of failure. Telcos must be willing to capitalize on emerging technologies and shifting market dynamics that will soon dominate the future telecom landscape. Three areas, in particular, telcos should begin investing in and exploring (if they haven’t already) include:

Healthcare

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

Trump imposes 25% tariffs on steel, aluminum imports

Trump imposes 25% tariffs on steel, aluminum imports

VOA News, February 10, 2025

President Donald Trump on Monday fired another volley in his ongoing trade war, announcing 25% tariffs on steel and aluminum imports and canceling exemptions and duty-free quotas for major suppliers.

New Study Shows How Ukraine War Impacts Global Food Supply Chain, Urges Alternative Routes For Grains

New Study Shows How Ukraine War Impacts Global Food Supply Chain, Urges Alternative Routes For Grains

Where the Food Comes From, January 20, 2025

A groundbreaking new study in the INFORMS journal Transportation Science reveals the severe and far-reaching consequences of Russia’s full-scale invasion of Ukraine on global food security. The research highlights an urgent need to address disruptions in the transportation of Ukrainian grains, which have caused dramatic price spikes and worsened food insecurity worldwide, particularly in vulnerable regions such as the Middle East and North Africa.

Climate