Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

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NYPD's Patternizr crime analysis tool raises AI bias concerns

NYPD's Patternizr crime analysis tool raises AI bias concerns

Search Business Analytics , March 14, 2019

The New York Police Department has touted the successful use of its homegrown crime analysis tool to identify potential criminals, but while the pattern recognition tool highlights the widespread potential for advanced analytics, it also raises questions around AI bias. Patternizr, a set of machine learning models developed in-house at the NYPD, is the first crime analysis tool of its kind to be used in law enforcement. It searches through hundreds of thousands of crimes across all 77 precincts in the department's database to find patterns.

Bracketology isn't just for March Madness. It can save lives, save money and solve problems

Bracketology isn't just for March Madness. It can save lives, save money and solve problems

Fox News, March 17, 2019

In a new editorial, Sheldon Jacobson, INFORMS member and professor at the University of Illinois at Urbana-Champaign, discusses how the sophisticated mathematical modeling that is used to increase the odds of having a perfect – or even good – basketball bracket is the same technique used to solve the most complex challenges in both industry and government. 

Modern policing: Algorithm helps NYPD spot crime patterns

Modern policing: Algorithm helps NYPD spot crime patterns

AP News, March 10, 2019

When a syringe-wielding drill thief tried sticking up a Home Depot near Yankee Stadium, police figured out quickly that the crime seemed familiar, and matched it to an identical crime that occurred miles away in Manhattan. The match, though, wasn’t made by an officer looking through files. It was done using Patternizr, pattern-recognition computer software developed by the New York Police Department that allows crime analysts stationed in each of the department’s 77 precincts to compare robberies, larcenies and thefts to hundreds of thousands of crimes logged in the NYPD’s database, transforming their hunt for crime patterns with the click of a button.

New study carefully explores the challenges and current concepts in measuring the success of online advertising

New study carefully explores the challenges and current concepts in measuring the success of online advertising

Graphic Arts Magazine, March 7, 2019

A comprehensive new research study from the INFORMS journal Marketing Science identifies challenges for current measurement practices for online advertising, while calling for better ways to address so-called “unobservable” factors. The key takeaway, according to its authors, is that current “observational” approaches to digital advertising measurement may not be as effective as large-scale randomized control trials.

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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

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