Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Friends' influence helps telecom firms retain customers

Friends' influence helps telecom firms retain customers

Carnegie Mellon University News, September 19, 2018

Retaining customers is a central concern in many industries, including IT markets, where churn rates—the rate at which subscribers to a service discontinue their subscriptions—are high. A new study in the INFORMS journal Marketing Science by researchers from Carnegie Mellon University tested a strategy to help a telecommunications firm manage churn. Contacting not only customers but also their friends helped reduce the customers’ propensity to discontinue their ties to the company.

Overbought does not mean 'sell'

Overbought does not mean 'sell'

Money Life with Chuck Jaffe, August 31, 2018

Sorin Sorescu of Mays Business School at Texas A&M University discusses his recent study in the INFORMS journal Marketing Science that provides an in-depth analysis of major innovations and stock market bubbles from 1825 through 2000 and found some very distinctive patterns in the occurrence of bubbles over 175 years. 

New study introduces approach that can roughly double success rates of kidney transplants

New study introduces approach that can roughly double success rates of kidney transplants

Jersey Tribune, September 5, 2018

A new study in the INFORMS journal Management Science shows how to improve the success rate of an innovative kidney matching process called kidney exchange. The enhancement centers on a new concept called ‘failure-aware’ matching that takes pre-transplant compatibility failures into account probabilistically. Depending somewhat on the exact setting, the method can roughly double the number of transplants.

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Artificial Intelligence

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

Experts warn logistics industry stakeholders to make contingency plans

Experts warn logistics industry stakeholders to make contingency plans

Seafood Source, March 10, 2025

In their March 2025 forecasts, shipping and logistics experts are warning those who rely on the industry to expect continued disruption, and in order to survive a chaotic landscape, they are advising businesses to spend money conservatively, work with trusted partners, and make comprehensive contingency plans.

Climate