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How Should Managers Respond to Service Quality Competition?
...Source. http://graphics7.nytimes.com/images/2004/02/07/nyregion/bank.large.jpg....

George Nemhauser Interview

Extracting Maximum Value from Consumer Returns
...For customers of retail products, returning an unwanted purchase has never been ...

Inside Story
...Peter Horner, editorpeter.horner@mail.informs.org...

INFORMS in the News
...Compiled by Ashley Kilgore and Olivia SchmitzINFORMS members, initiatives and ...

Issues in Education
...By Gopalakrishnan Narayanamurthy, Anand Gurumurthy and Raju ChockalingamThe ...

Reducing Waiting Times in the Emergency Department via “Diversion”
...In the past 25 years, demand for emergency healthcare in the United States has ...

2017 INFORMS 19th Applied Probability Society Conference
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PuzzlOR
...John Toczekpuzzlor@gmail.com...

2017 INFORMS Transportation Science and Logistics Conference
......